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Frequently Asked Questions
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How are EP products sustainable?Here at EP we're committed to sparking joy but doing so in a way that creates the smallest environmental footprint possible. Our postcards are either made of recycled material. As well, we've committed to having the most sustainable packaging to send you our cards in. From our mailer, to the tissue paper used, even our stickers are either 100% recyclable or are compostable.
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How long will it take to receive my order?This all depends on where you live. There is a 1-2 day processing time once you've placed your order. If you live in Kitchener-Waterloo, your order will be couriered to you within 1-2 days after the processing period, care of Green and Fast Couriers - a reliable and dedicated courier company who reinforces our sustainability values. For those outside of Kitchener-Waterloo expect approximately 5-7 days delivery time after the processing period.
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Is there a discount if I want to make a bulk order?We are happy to work with anyone (individuals and businesses) in their pursuit to brighten people's days. If you're interested in bulk ordering there is a discount and is dependent on the amount ordered. Please reach out to discuss! hello@elizabethpriscilla.com
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Can I create a custom premium postcard?You sure can! Just send us an email at hello@elizabethpriscilla.com We're happy to work with you to design and create something that meets your needs for the person or people you'd like to send some joy to. Pricing depends on length of process to create your custom design. We'll chat all about it when we connect!
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What happens if my postcards are damaged?Here at Elizabeth Priscilla we want you to love the cards you receive. If your cards are damaged please reach out to us and we'll be sure to fix the issue. hello@elizabethpriscilla.com
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